Last updated
March 15, 2024
Privacy Policy
We are delighted that you have chosen to use the Furry Friend application (referred to as the “app” hereinafter). Through this privacy policy, we aim to provide you with clear information about how we handle your personal data when you use our app. Personal data includes any information that can be used to identify you.
This page serves to inform users about the policies governing the collection, use, and disclosure of Personal Information when using the Service.
By using the Service, you agree to the collection and use of information as outlined in this policy. The Personal Information collected by the app is used to provide and enhance the Service. We will not utilize or disclose your information to anyone except as described in this Privacy Policy.
The terminology used in this Privacy Policy has the same definitions as our Terms and Conditions, which can be accessed at Furry Friend - Terms of Use, unless otherwise specified in this Privacy Policy.
Information Collection and Use
Download of the app
When you download the mobile app, certain information is transferred to the respective App Store (Apple Store or Google Play Store), including your username, email address, account customer number, date of download, payment details, and device identification code. We have no control over this data collection by the App Store and bear no responsibility for it. We only process the data necessary to download the mobile app onto your device. For more details, please refer to the data protection policies of the respective app store operator:
- For the iOS App Store: Apple Inc., 1 Infinite Loop, Cupertino, CA 95014, USA, available at Apple Privacy Policy.
- For the Google Play Store: Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, available at Google Privacy Policy.
App Usage
Signing up is required to access the app and its services. For an enhanced user experience, we may request certain personally identifiable information, including but not limited to:
- Name
- Device ID
- IP address
- Operating System
We process this data for the following purposes:
- Creating a user account on the app
- Ensuring seamless app usage
- Ensuring and evaluating system security and stability
- Anonymous administrative purposes
The legal basis for this processing is Article 6(1) p. 1 lit. f. DS-GMO. Our legitimate interest in data collection is derived from the aforementioned purposes.
Log Data
In the event of an error occurring within the app while you are using our service, we collect data known as Log Data. This Log Data may include details such as your device’s IP address, device name, operating system version, app configuration during use, timestamps of interactions with the service, and other relevant statistics. This information is gathered through third-party products installed on your device.
Cookies
Cookies are small data files commonly used as anonymous unique identifiers. They are sent to your browser from websites you visit and stored in your device’s internal memory.
While this Service does not explicitly use cookies, it may incorporate third-party code and libraries that utilize cookies to collect information and enhance their services.
Service Providers
The app utilizes third-party services that may collect information for identification purposes. Link to the privacy policy of third-party service providers used by the app:
We may engage third party services for various reasons:
- To facilitate our Service
- To provide the Service on our behalf
- To perform Service-related services
- To assist in analyzing how our Service is used
Users should be aware that these third parties may access their Personal Information solely to fulfill assigned tasks on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We prioritize the protection of your Personal Information and employ commercially acceptable means to safeguard it. However, please note that no method of transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.
Links to Other Sites
The Service may contain links to third-party websites. Clicking on these links will redirect you to external sites. Please be advised that these external sites are not operated by us. We recommend reviewing the Privacy Policy of these websites as we do not control their content, privacy policies, or practices.
Retention periods and deletion of data
Personal data collected by us will be deleted when no longer necessary for contractual fulfillment or when the specified purpose ceases to exist, provided there are no statutory retention requirements.
Your rights
You may be familiar with the General Data Protection Regulation (GDPR), a European Union regulation that grants specific rights to individuals concerning their personal data. We are committed to complying with the EU-US Privacy Shield Principles and the Swiss-US Privacy Shield Principles. In alignment with these principles, you have the following rights regarding your personal data:
- To request information about your personal data processed by us
- To request correction or completion of your personal data
- To request deletion of your personal data
- To request restriction of processing of your personal data
- To receive your personal data in a structured, commonly used, and machine-readable format
- To lodge a complaint with a supervisory authority
Revocation of your consent
The processing of your data is based on your consent according to Art. 6 Para. 1 lit. a. of the General Data Protection Regulation (GDPR), you have the right to revoke this consent at any time, effective for the future, as stipulated in Art. 7 Para. 3 of the GDPR. Consequently, we will cease processing your data based on your consent going forward. To revoke your consent, simply send an email to [email protected].
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
This policy is effective as of March 15, 2024
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected].